Privacy Policy
1. Information We Collect
We collect the following types of information:
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Personal Information: Name, phone number, email, address, and payment details when you subscribe to our meal plans.
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Usage Data: Information about how you use our website, including IP address, browser type, and interaction with our services.
2. How We Use Your Information
We use your information to:
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Provide and manage meal subscriptions and deliveries.
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Process payments securely.
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Improve our services and website functionality.
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Communicate offers, updates, and important information related to your subscription.
3. Subscription and Refund Policy
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Customers subscribing to our monthly meal plan cannot claim a refund without a valid reason.
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If a refund is required due to an issue on our part, we will assess the situation and provide a resolution accordingly.
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Refund requests must be submitted in writing via email.
4. Meal Skipping Policy
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Subscribers can skip up to 10 meals per month without penalty.
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Any additional skipped meals beyond this limit will not be adjusted in the next billing cycle or refunded.
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Meals must be skipped in advance by informing us at least 24 hours before the scheduled delivery.
5. Delivery Policy
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We deliver meals only to the ground floor of the provided address.
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Customers are responsible for collecting their meals at the designated location.
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We are not liable for meals left unattended after delivery.
6. Data Protection and Security
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We implement industry-standard security measures to protect your personal information.
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We do not share your data with third parties except for payment processing and delivery purposes.
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Your payment details are processed through secure payment gateways.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their privacy policies before sharing any personal information.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Homely Khana
[+91 7978 2848 74]